Category: AI Standards & Protocols

What a dealer can expose through an MCP server depends on which data sources have been connected to it. Data generally falls into two categories based on where it originates.

Data typically accessible through dealer website systems:

  • New and used vehicle inventory — VIN, year, make, model, trim, color, price, photos, specifications
  • Current incentives and dealer-applied pricing
  • Service department appointment availability via online scheduling systems
  • Dealership information including hours, location, and contact details
  • Finance and lease payment estimates based on published rates

Data that requires integration with dealer management or third-party systems:

  • Customer service history and repair records
  • Warranty coverage status
  • Open recalls by VIN
  • Technician availability and labor time estimates
  • F&I product details tied to a specific customer’s deal structure

The availability of data in the second category depends on the integration agreements and technical connections a vendor has established with the relevant systems.