Reputation is a reputation management platform serving automotive, healthcare, real estate, food and beverage, retail, financial services, and senior care industries. It captures and analyzes customer reviews, listings, surveys, and social feedback across locations. The platform generates Rep Score, a unified metric reflecting customer experience, and provides competitive insights. It routes feedback into actionable tickets with tracking and accountability. The platform includes AI-native features for analyzing customer signals and generating review volume. It serves marketing, operations, and leadership teams seeking to measure impact and drive revenue through customer feedback insights.