NCM 20 Groups is a peer collaboration service that brings together non-competing business owners to exchange best practices and strategies. Founded in 1947, it serves dealership departments including fixed operations, used vehicles, marketing, management, and internet/BDC. Groups meet several times yearly for one-and-a-half to three days, analyze performance composites using NCM Benchmark data, and receive dedicated moderators. Members access custom monthly reports comparing performance against peers and industry benchmarks, online analytical tools, and communication platforms for between-meeting contact.