Top 10%
Categories
Customer Engagement ›› Chat-eMail-Text-Phone
Customer Engagement ›› Customer Satisfaction-Retention
Customer Engagement ›› Reputation Mgmt
Customer Engagement ›› Shopper Engagement
Digital & Traditional Marketing ›› Audience Data
Digital & Traditional Marketing ›› Reputation Mgmt
Fixed Operations ›› Service CRM
✓ Sales ✓ Service ✓ Marketing NADA # ↗
About this solution

Sell More Cars & Increase Service Retention Lokam calls all your customers after a service or showroom visit and flags issues before they cost you the sale or relationship. Automate Your Post Service Follow Up Step 1 - Immediate Outreach: Lokam's AI calls every customer within 24 hours post-service, Step 2 - Instant Escalation: Instantly escalates detractors with full context to your service manager, Step 3 - Review Generation: Automatically sends Google review links to promoters, Step 4 - Actionable Insights: Real time CSI trends, advisor performance, and upsell opportunities.. Automate Unsold Showroom Traffic Follow-Up Step 1 - Immediate Outreach: Lokam's AI follows up with every showroom visitor within 24 hours, Step 2 - Objection Discovery: Identifies the primary objections holding them back, Step 3 - Hot Lead Handoff: Instantly escalates hot leads to the sales team with full context, Step 4 - Deal Closing Insights: Gives you every insight to close more deals.

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