LivePerson provides AI-powered customer engagement tools for automotive dealerships' sales, service, and ownership departments. The platform uses conversational AI chatbots to handle customer inquiries across messaging channels, supporting car shopping, service scheduling, and customer retention. It serves large retailer groups, OEMs, and marketplaces. Features include 24/7 automated responses to research questions, appointment scheduling, lease renewal messaging, and in-car service notifications. The system can automate up to 70% of conversations and includes conversational intelligence tools for analyzing agent and customer interactions.