Kimoby's Dealership Engagement System (DES) serves service departments at North American auto dealerships. It provides Service Lane OS with video and digital inspections, Digital Estimates, SMS texting, appointment booking, loaner management through Kimoby Go, and payment processing via Kimoby Pay. Additional features include automated marketing and service retention campaigns, CSI surveys, and Voice AI for handling inbound calls after hours. The platform integrates with dealership management systems and aims to increase repair orders, customer pay revenue, and approval speeds while reducing staff workload.