Kenect is a reputation management and texting platform for auto dealerships. It serves service and sales departments through automated review request systems triggered by DMS events, private feedback collection, review response management, and negative review dispute services. The platform includes texting capabilities for customer communication, webchat for site visitors, and payment collection via text. Kenect offers managed reputation services where their team responds to reviews and disputes negative ones. The website mentions AI products as part of a recent acquisition but does not explicitly describe AI functionality within the core platform.