iService is a fixed operations solution for dealership service departments. It serves technicians, service advisors, and parts staff with digital and video multi-point inspection capabilities, quoting, customer texting, e-signatures, and a customer portal. The solution integrates with Lightyear DMS and streamlines workflows from inspection through approval. It includes mobile check-in, real-time communication, and document management. The website states it can increase repair approvals by up to 30% through technician-recorded videos showing repair needs.