Dealer-FX provides ONE Platform, an end-to-end service lane software for dealership fixed operations departments. The solution covers customer scheduling, service processes, and checkout, featuring an intuitive interface with start-to-finish tracking, a centralized command center, digital MPI with customizable templates, and responsive mobile design. It integrates with Mitchell 1 ProDemand for repair information and Snap-on Electronic Parts Catalog. The service includes support from Fixed Operations Consultants, customer retention programs through Blueprint BDC Consulting and Total Service Marketing, and digital payment options.