CarGenius serves automotive dealership sales and marketing departments. It connects AI agents like ChatGPT and Claude directly to dealership real-time inventory, pricing, and tools. The solution includes two components: ownership of agentic channels that direct AI recommendations to dealership VDPs and showrooms, and an AI-native website experience with natural language conversations. Dealerships control what information AI agents receive, including live inventory, trade-in calculators, finance pre-approval tools, and reputation data. The platform uses AI to understand customer questions about vehicles, pricing, incentives, and financing.