CarAi is an AI solution for dealerships that handles inbound calls and text messages to book service and sales appointments. It serves the service, sales, and business development departments. The system answers customer calls simultaneously, collects information, integrates with CRM and DMS platforms, provides real-time transcriptions, and transfers calls to staff when needed. CarAi is explicitly described as AI technology built to respond instantly to leads, handle multilingual conversations, and access customer history from dealership systems.