Bowtie Solutions provides a service business development center (BDC) solution for automotive dealerships, independent repair facilities, and RV dealerships. The company offers overflow inbound call management, complete inbound call management, custom outbound campaigns, and turnkey service BDC operations. Bowtie's services handle phone coverage and appointment scheduling integrated with dealership management systems, allowing in-house teams to focus on sales and service. The company describes its approach as using AI-Actual Individuals to manage calls and customer engagement.