BLiNK AI serves fixed operations departments at dealerships. The platform automates service scheduling through web and phone systems, with AI handling up to 70% of inbound calls. It unifies scheduling, customer alerts, and outreach workflows into a single system. The solution includes appointment booking automation, service campaign management via text, sales lead capture during booking, and customer satisfaction surveys. BLiNK AI also serves BDCs, dealer groups, and OEMs with scheduling and service solutions.