AVMS provides personalized automotive service videos for dealership service departments. The system sends professionally produced videos to customers following multi-point inspections to explain recommended repairs and build trust. Videos are selected from a library of pre-made content and paired with customer vehicle photos. Service writers follow pre-vetted scripts to reinforce recommendations. The platform enables customer approval and payment on their devices. If customers decline without watching, videos are resent after pickup. Additional resends occur three days post-pickup. The stated benefit is increased service approvals, customer pay labor, and revenue.