ActivEngage provides live chat messaging software for automotive dealerships, serving sales and BDC departments. The platform enables real-time conversations across SMS, social, and chat channels to engage shoppers, qualify leads, and book appointments. ActivEngage offers three service models: messaging software for dealer-managed conversations, managed messaging with company experts handling communications 24/7, and co-managed messaging for overflow support. The website emphasizes human-powered conversations rather than AI-driven automation.